The second-hand marketplace Shoppers Express Frustration Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
